Privacy Policy

At MYDOC247, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our telemedicine platform. By using our services, you agree to the terms of this Privacy Policy. 

Information We Collect: Personal Information: We collect personal information such as your name, contact details, medical history, and other relevant details necessary for providing telemedicine services.

Healthcare Data: Information related to your health, medical conditions, prescriptions, and treatment plans may be collected to ensure comprehensive and accurate healthcare services.

Technical Information: We may collect information about your device, IP address, browser type, and other technical details to enhance the performance and security of our platform. 

How We Use Your Information

Telemedicine Services: Your information is used to provide telemedicine consultations, medical advice, and other healthcare services.

Communication: We may use your contact information to communicate with you regarding appointments, follow-ups, and other relevant healthcare matters. 

Improving Services: Aggregated and anonymized data may be used to analyze trends, improve our services, and enhance the overall user experience. 

Information Security: We employ industry-standard security measures to protect your personal and healthcare information from unauthorized access, disclosure, alteration, and destruction.

Disclosure of Information: We may share your information with healthcare professionals, third-party service providers, or as required by law. However, we do not sell or lease your personal information to third parties for marketing purposes. 

Data Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Your healthcare records are securely stored and maintained following applicable regulations.

Your Rights: You have the right to access, correct, or delete your personal information. If you have any concerns about the accuracy or completeness of your information, please contact us. 

Terms of Service of MYDOC247

Acceptance of Terms: By accessing or using MYDOC247's telemedicine platform, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services. 

Use of Services:

Eligibility: You must be of legal age to use our services or have parental consent.

User Account: You are responsible for maintaining the confidentiality of your account credentials and ensuring their appropriate use.

Prohibited Activities: You agree not to engage in any illegal, abusive, or unauthorized activities while using our platform. 

Telemedicine Consultations:

Healthcare Provider-Patient Relationship: Telemedicine consultations establish a legitimate healthcare provider-patient relationship.

Medical Records: You consent to the collection and use of your medical records to provide telemedicine services.

Termination of Services: MYDOC247 reserves the right to terminate or suspend services, in whole or in part, at any time and for any reason.

Disclaimer: Telemedicine consultations are not a substitute for in-person medical care. MYDOC247 is not liable for any outcomes resulting from the use of our services. 

Changes to Terms and Privacy Policy: We may update these Terms of Service and the Privacy Policy periodically. Users will be notified of any changes, and continued use of our services constitutes acceptance of the updated terms. If you have any questions or concerns regarding our Privacy Policy or Terms of Service, please contact us at (Support@mydoc247.org). Thank you for choosing us at MYDOC247, your health and privacy are our top priorities.